Description

BSOP 588 Entire Course Week 1 – 8

BSOP 588 Managing Quality – DeVry
BSOP 588 Week 1 DQ 1 Definition of Quality
BSOP 588 Week 1 DQ 2 Quality in Your Organization
BSOP 588 Week 2 Project Proposal (Toyota Motor Corporation)
BSOP 588 Week 2 DQ 1 Quality Philosophies
BSOP 588 Week 2 DQ 2 Quality Awards
BSOP 588 Week 3 Paper: Measuring Customer Satisfaction
BSOP 588 Week 3 DQ 1 Voice of the Customer – VOC
BSOP 588 Week 3 DQ 2 The Kano Model
BSOP 588 Week 4 Midterm Exam (3 Versions)
BSOP 588 Week 4 DQ 1 Quality Focus
BSOP 588 Week 4 DQ 2 Alignment of Strategy and Quality Management
BSOP 588 Week 5 Paper: Balanced Scorcard: Research-based 2-3 page paper
BSOP 588 Week 5 DQ 1 Performance Metrics
BSOP 588 Week 5 DQ 2 Cost of Quality (COQ)
BSOP 588 Week 6 DQ 1 Six Sigma and Lean Principles
BSOP 588 Week 6 DQ 2 Applying Lean and Six Sigma Principles
BSOP 588 Week 7 Course Project: Implementing Quality Initiatives (Toyota Motor Corporation)
BSOP 588 Week 7 Course Project: Implementing Quality Initiatives (General Electric)
BSOP 588 Week 7 DQ 1 Statistical Process Control (SPC)
BSOP 588 Week 7 DQ 2 Capability vs. Control
BSOP 588 Week 8 Final Exam (2 Versions)
Note: Two Different Versions (Taken in 2013 & 2014)