W1 DQ1 What is Total Quality Management

W1 DQ2 A System Perspective

W2 DQ1 Dr. Deming’s 14 Points

W2 DQ2 Quality Philosophies, Awards, and Standards

W3 DQ1 TQM Leaders

W3 DQ2 Who is the Customer

W4 DQ1 TQM & Teams

W4 DQ2 Employee Involvement

W5 DQ1 Cost of Quality

W5 DQ2 Supplier Relationships

W6 DQ1 Statistical Tools

W6 DQ2 Inspection & Process Evalutions

W7 DQ1 Implementing TQM

W7 DQ2 What is Six Sigma